Services provided
Integrity led an exhaustive research and discovery effort to gain a deep understanding of user requirements, using a multi-tiered, data-gathering approach initiated via one-on-one interviews, focus groups, phone interviews and an e-mail survey to a larger base of users. Beyond creating a product roadmap, this discovery and research decreases development costs, increases user satisfaction, reduces training and support, and bridges the cultural divide between users and IT by involving users in the earliest stages of a product.
Integrity led an exhaustive research and discovery effort to gain a deep understanding of user requirements, using a multi-tiered, data-gathering approach initiated via one-on-one interviews, focus groups, phone interviews and an e-mail survey to a larger base of users. Beyond creating a product roadmap, this discovery and research decreases development costs, increases user satisfaction, reduces training and support, and bridges the cultural divide between users and IT by involving users in the earliest stages of a product.